This policy reflects the website and enquiry process currently being prepared for EasyTripMate. It should receive final legal review and be updated when any new booking, payment, analytics or marketing tools are introduced.
About this policy
This policy applies when you visit the EasyTripMate website, call or message us, submit a travel enquiry, request a quotation or arrange a service with us. It describes personal information handled by EasyTripMate in connection with those activities.
Information we receive
Depending on your request, we may receive your name, phone number, email address, starting point, destination, travel dates, group size, accommodation preferences and other details you choose to share. For confirmed travel, additional identification, age, permit or accessibility information may be required when relevant to the service.
How information is used
Information is used to respond to enquiries, prepare quotations and itineraries, coordinate bookings, communicate journey updates, provide traveller support, maintain business records and handle questions or complaints. We should only request information reasonably connected to these purposes.
Travel partners
Relevant details may be shared with hotels, drivers, transport operators, activity providers, permit facilitators or other partners when necessary to quote, reserve or provide a requested service. Partners receive only the information reasonably needed for their role and may handle it under their own privacy practices.
Communications
We may contact you by telephone, WhatsApp or email about an enquiry or confirmed journey. Promotional messages should only be sent where permission or another valid basis exists, and you can ask us to stop marketing communication at any time. Essential booking and service messages may still be required.
Cookies & technical data
The current website is designed primarily to provide information and open direct contact channels. Website hosting may process limited technical information, such as IP address, browser type, requested pages and security logs. If analytics, advertising or non-essential cookies are added later, this policy and any required consent choices should be updated first.
Data retention
Information should be kept only for as long as needed to respond, provide agreed services, maintain required business records, resolve disputes and meet applicable obligations. Different records may need different retention periods. Information no longer reasonably required should be deleted or anonymised where practical.
Data security
EasyTripMate should use reasonable organisational and technical safeguards appropriate to the information handled. No email, messaging, website or storage method can be guaranteed completely secure, so travellers should avoid sending unnecessary sensitive information through open communication channels.
Your choices
You may ask what personal information EasyTripMate holds about you, request a correction, withdraw optional marketing permission or ask for deletion where retention is no longer required. Some requests may be limited where information must be retained for an active booking, record-keeping or another applicable obligation.
Children’s information
Information about a child should be supplied only by a parent, guardian or authorised group organiser and only when relevant to the journey. EasyTripMate should not knowingly use children’s information for unrelated marketing.
External links
The website may link to WhatsApp, email services, maps, social platforms or third-party travel resources. Those services operate separately and their privacy practices apply when you use them. EasyTripMate is not responsible for the content or data practices of an external website or application.
Contact & updates
Privacy questions or requests can be sent to info@easytripmate.com or discussed by calling +91 99333 74041. This policy may be updated when EasyTripMate changes its services or website tools. The updated date at the top will show when the page was last revised.